Perfect Cup of Tea - Booksleeve

Frequently Asked Questions

Terms and Conditions

>> By purchasing each listing, you agree to our terms of use & our policies.
>> Designs are not to be resold, altered, shared, uploaded to the web or claimed as your own.
>> Unless otherwise mentioned in the listing, customer is not allowed to take any image provided to them for proofs and use it for anything other than the purchased purpose (ex: proofs are not to be removed from Etsy to be used in other locations or used for digital advertisement).
>> Dog friendly home
We do not accept cancellations.

Sales and Coupon Codes

COUPON CODES CANNOT BE COMBINED. Coupon codes are provided at my discretion. When you receive a coupon code, they are always a one-time use. If a coupon code is used twice, seller reserves the right to cancel the order for the buyer to resubmit order without the coupon code.

Customer is responsible for applying discount code when checking out. There will be no refund applied after the order has been processed if customer has forgotten to use the discount code.

When sales are ran, they do not apply to any past orders. Sales apply only to orders placed during the time the sale is running.

There will be no honoring of past sales

Processing Time

Processing time does not include weekends, holidays, or delivery time.

You can find delivery estimate on the right side of your screen if browsing on a computer. Delivery estimate, when browsing on your phone, can be found in the section titled "Shipping & Policies".

Many items will be different shipping times due to backorders, preorders, or due to already being ready to ship. Please make sure to be aware of this for each of your items. If ordering other items other than in the ready to ship section, all items will be shipped together. You can place an additional order if you need any items sooner.

If you are needing an item sooner than what is shown please message me before purchasing.

Incorrect Address Provided At Checkout

Once you have noticed that the address listed for the shipping address is incorrect, please message me right away.

Unfortunately, once orders with incorrect addresses have been shipped, I can no longer update address and will require the buyer to pay for reshipment of their order if it comes back to seller. If it does not arrive back to seller due to incorrect address, the buyer is responsible for new order if they choose to do so.

Any order that is sent back to seller will require buyer to pay to reship the item. Free shipping only applies to first shipment.

Where is my Package?

All orders are given tracking numbers when shipped. Once I have marked the item as shipped and it is handed over to the USPS, it is out of my control. Therefore, any damage or loss that occurs during shipment that is not due to packaging error on my part must be handled by USPS. If any of these situations occur, please send me a message and I will do my best to help you find a solution.

>>>It is highly encouraged to choose Priority Shipping at checkout to ensure your package is covered if it is lost in transit. You may also opt to include insurance on your package separately with first class mailing, please message me before ordering to include this with your order. I am not responsible for any lost packages once stated delivered.

Custom and Personalized Orders

Custom and personalized orders cannot be exchanged or refunded. These orders include items with specific changes made to the design, names, dates, and numbers added to them.

Some designs require a customization fee to be paid upfront before any design work is done. This design fee is non-refundable and is applicable based on my discretion.

Does my order include Insurance if my package is lost or delayed?

All orders are shipped via USPS. Shipping does NOT include insurance unless buyers request and that will be added to there shipping cost.

Bookish Bling is NOT responsible for lost or delayed orders.

Contact USPS if your package has not arrived.

Bookish Bling will NOT refund orders lost or delayed by USPS or international orders.

It is highly recommended to upgrade to Priority Shipping to allow for Insurance on lost packages.

Do you accept Returns, exchanges or Cancellations?

Due to your order being made once it’s been purchased and to Covid-19 related matters, I do not accept returns, exchanges or cancellations after 1 hour of receiving your order.

International Buyer Information

Per Etsy policy, the recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient. Customs policies vary greatly among countries. Please contact your local customs office for more information.